Casiny Casino Terms and Conditions 2026

You must be at least 18 years old, or the legal gambling age where you live if that is higher, to open an account or play. We may ask for proof of age at any time. You must have full legal capacity and must be a private individual playing on your own behalf, not for a business purpose or for anyone else. You may not use a VPN, proxy or any similar tool that hides your real location. Registered affiliates, their relatives, employees and agents may not play, and neither may our own staff, licensees or partners and their immediate families without written consent from senior management. If you are enrolled in any national, state or multi-operator self-exclusion scheme, you must not use our service.

Registration is completed personally by you. During sign-up you provide your full name, contact details, a valid email address, your date of birth, a username of 6 to 15 characters and a password. We may decline any application without giving a reason. Each person may hold one account only. Duplicate accounts, including those opened through relatives, associates, affiliates or other third parties, may be closed immediately. You must keep your details accurate and your registered email reachable, because we send all official notices there. You are responsible for keeping your password confidential and for all activity on your account until you tell us it has been misused.

We carry out identity checks before your first withdrawal and may do so earlier, including before you place bets. Expect to provide a photo ID such as a passport, driving licence or national ID card, plus a recent utility bill showing your name and address. We may also request a selfie or a verification call. Until documents are received and approved, we may restrict wagering or account features. We may use third-party providers to confirm your identity and financial standing. Transactions can be reviewed for money laundering or terrorism financing, and suspicious activity is reported to the relevant authorities. Giving false information may lead to immediate suspension and further action.

Deposits must come from cards, bank accounts or payment services held in your own name; third-party and business cards are not accepted, and winnings from breaches of this rule may be forfeited. Our available methods include Visa, Mastercard, PayID, Neosurf, Bitcoin and bank transfer. We generally absorb deposit fees, but your own bank charges remain yours. Withdrawals are paid back to the method you deposited with unless we agree otherwise after extra checks. The minimum withdrawal is the equivalent of 10 euros per transaction. Where a deposit has not been wagered at least once, a fee of 8% applies, with a minimum of 4 euros. Monthly withdrawals are capped at 5,000 euros if your balance is at least ten times your deposits, and 10,000 euros otherwise. A chargeback or reversal carries a 50 euro administration fee and forfeits related winnings. Your account balance is not a bank account, is not insured and earns no interest.

Bonuses are for players in Australia and New Zealand and are subject to these terms and to each offer's own rules. The welcome package is spread over three deposits: 100% up to $1,000 plus 25 wager-free spins, 150% up to $1,500 plus 50 wager-free spins, and 200% up to $2,000 plus 75 wager-free spins. The minimum deposit for each welcome bonus is 20 AUD. Bonus funds carry 40x wagering, while free spin winnings carry none. The maximum bet while wagering is $25. Free spins must be activated within 3 days and their winnings used within 7 days; bonuses expire after 7 days. The maximum bonus win is $10,000 and free spin winnings are capped at $500. Real money is staked before bonus funds. Withdrawing before wagering is complete cancels the bonus and related winnings. No welcome code is published; offers are claimed from the Promotions page or the deposit screen.

Slots count 100% towards wagering, live casino 10% and table games around 25%. Many games contribute nothing, including Plinko, dice, Mines, Hi-Lo, Limbo, video poker, keno and roulette, as well as certain slots and some providers' titles. The full exclusion list is shown on the bonus terms page, and you should check it before playing with bonus funds. Our weekly Friday free spins require a qualifying deposit of 30 AUD or more within the preceding seven days. The referral programme is limited to new players, with a maximum of five referred friends. Strategies such as Martingale, opposite betting, hedging and arbitrage are forbidden, as are multi-accounting and self-referral. Abuse may lead to voided winnings, removed bonuses, account suspension and confiscation of funds.

Real-money play is not available in a number of jurisdictions, and you must not register or deposit if you are located in one. These include the United States of America, the United Kingdom, France and its overseas territories, Germany, the Netherlands, Spain, Italy, Poland, Sweden, Denmark, Switzerland, Ontario, Turkey, Russia, China, Israel and Ukraine, along with the other territories listed in our full restricted-country schedule. It is your responsibility to confirm that online gambling is lawful where you live. We may close accounts, void bets and withhold winnings where a player has accessed the service from a restricted location or concealed their whereabouts.

Every game is played according to its published rules, and you agree to play honestly and for personal entertainment. Results become final after 72 hours; within that window we correct only genuine human, system or results-source errors. If a malfunction or error affects a game or a payment, the affected bets may be voided, and any amount credited by mistake remains our property and may be deducted from your balance. Exploiting errors, software flaws or bonus mechanics is not permitted. Where a game is interrupted, we will settle it according to the rules of the relevant game provider.

We do not state a dormancy fee or a fixed inactivity period in these terms. If your account has become inaccessible, dormant, locked or closed and you wish to withdraw your balance, please contact our support team, who will guide you through the checks needed. We recommend keeping your contact details up to date and withdrawing funds you do not intend to play with, so that your money is never left idle on the account.

You may ask us to close your account at any time through our support team, and any remaining balance can be withdrawn subject to verification. We provide responsible gambling tools, including self-set daily, weekly or monthly deposit limits, loss limits and self-exclusion. If you self-exclude, you are not eligible for bonuses, and any goodwill payment made on a refund will not include bonuses or promotional credit. We may suspend or close your account if you breach these terms, supply false information or put the service at risk. If gambling is causing you harm, please use our tools and seek independent support. Play is for adults only.

You must not use the service for unlawful purposes, deposit funds from criminal or unauthorised activity, or attempt to launder money. You must not share, sell or transfer your account, collude with other players, use bots or automated tools, or interfere with our systems. Opening several accounts, abusing promotions or misusing the referral programme is prohibited. After three failed login attempts your account is locked as a security measure, and you should contact support to regain access. Breaches may result in cancelled bets, forfeited winnings, closure of your account and, where required, reporting to the authorities.

The casino is operated by Neptune Projects SRL of Costa Rica under licence from the Tobique Gaming Commission, with payments processed by Sultucia Ltd. We provide the service as described, but we are not liable for losses caused by events outside our reasonable control, including technical failures, internet outages or errors by third-party providers. You play at your own risk and are responsible for any taxes that apply to you. If you have a complaint, contact our support team first, and we will review it fairly and reply promptly. Unresolved disputes are handled under the governing law and jurisdiction stated in our full legal documentation.

We may update these Terms and Conditions, including our bonus rules, from time to time to reflect legal, technical or business changes. The latest version is always published on our website, and we may notify you by email at your registered address. By continuing to use your account after a change takes effect, you accept the revised terms. We may also change, suspend or cancel promotions, including the referral programme, at any time. Please review these terms regularly, and contact our support team if anything is unclear.